Ultimate Escape Game is a live-action escape adventure for all ages.

Our fully-immersive stories place you in the middle of an adventure where you work as a team to solve puzzles and complete a mission.

Our rooms vary in difficulty and accommodate a variety of skill levels, but not everyone escapes. Just remember, the rooms are meant to be challenging, and the goal is to have fun! For more information on completion rates, take a look at the corresponding webpages for each room.

The customer who booked the appointment MUST present valid ID as well as the card used to purchase.

Some of the doors are locked, but each entry point is equipped with a door release button for anyone who feels overwhelmed, claustrophobic, or needs the restroom. Remember, the game will continue if someone in your party needs to step out. The rooms will also be monitored by video cameras and game guides for participants’ safety.

The maximum number of players depends on the room, with some rooms able to hold as many as 12 players. If you have a group larger than that, you will be advised to split the group up and tackle a couple of different escape rooms. The minimum per room is two, so bring your friends!

Our escape rooms are designed for players of all ages. We do recommend a minimum age of 8 years old due to complex puzzle solving. Any child under 14 is required to have an adult with them in the room at all times. Children ages 15-18 are required to have a guardian in the building.

No, but purchasing tickets ahead of time is the only way to assure that the room you want is available. If you want to add people to your booking or have questions, please give us a call!

There is a possibility if a private room is not booked.

To ensure a positive and fun gaming experience, please arrive 15 minutes prior to your selected start time.

Your game starts at the time for which you have booked. If you arrive late, you may still be allowed to play, but you will not have an entire 60 minutes in your game. Refunds are not provided for late arrivals. Please plan to arrive 15 minutes before the game so that you have time to sign-in, meet your game guide, and get mentally prepared!

Oftentimes, multiple groups are able to book an experience together. Due to the nature of our experiences, if you arrive later than the start time for your event and the other party who booked the room as well has already started, you may be asked to reschedule. We want to ensure the best gaming experience possible for all players and this enables us to do so. We do run on a tight schedule for rooms, so we ask that all players arrive 15 minutes prior to their reservations to guarantee a fun time for all.

Each location provides you with a safe space to store your belongings.

Please note that while you are allowed to have your cell phone in the room with you, your phone will not be needed to solve puzzles, and photography and video are not allowed in the room.

All bookings and games are non-refundable. Cancellations, no-shows and late arrivals will not be reimbursed. To ensure a positive and fun gaming experience, please arrive 15 minutes prior to your selected start time.

We host a variety of large events from corporate team-building activities, birthday parties, youth groups, and more. Check out our team-building page for more information!

New group members arecharged the new lowered tiered amount; however, the original group members will not be reimbursed for the change in group size.