In our virtual escape rooms, you’ll see a 360-degree view of real-life rooms with the ability to interact with items in the room and the added benefit of all team members being able to explore the room independently or together. This is fully hosted with real-time assistance from one of our live Gamemasters. All virtual escape games are played in Central Standard Time to allow for a live Gamemaster host.

The best thing about our virtual escape rooms is that each team member can input the solutions to the puzzles themselves and see the puzzles being unlocked or opened. Our guests have said this is as exciting as playing a real-life escape room in person!


The process is simple. Just pick the theme and time you want to have your event and you can book online or over the phone. You can plan an event for as small as 2 people or as large as 1000. Go head to head with multiple teams at the same time! *All virtual games are played in Central Standard Time.


The team will interact with each other, using teamwork, investigative skills and awesomeness to solve the puzzles and challenges. Your Gamemasters will be on hand to assist where required.


Our Virtual Escape Games are a popular team-building activity for its unique and amazing experience it provides groups. Instead of those standard Friday Virtual Cocktail Hours, bring your colleagues together for the ultimate, team-building, brain-working challenge…and hey those drinks can still be flowing!


“Our sales team did a virtual group escape room, and it was my favorite team building event so far since moving to WFH! Our group was about 40, but we were moved into smaller teams within the experience and were able to compete against each other. We had a great time together. I definitely recommend other companies book this for a fun team building activity.”
– Brooklynn K from Google Reviews


The price of a virtual escape room is based on the number of players in your group. However, this price is based on brackets of participants and not a set price per individual. Please see our website for information on the exact pricing per bracket of participants.

Though there is no specific age requirement to play our online games, we find children above the ages of 8-10 are the most likely to enjoy escape room and puzzle games. In addition, though you are welcome to play from the same system, if a child is playing from their own system they will need to be old enough to understand how to use Zoom, along with basic website navigation skills.

Yes, all games are run at Central Standard Time. When booking a game make sure to take account for this if your time zone is not CST time.  If you are looking to book outside of a standard available time, please contact Though we cannot guarantee a time frame that will work for you outside of normal business hours, alternative play options may be available.

Unfortunately, as stated on our website UEG does not offer refunds. If you know in advance the booking date needs to be shifted and have bought booking insurance, please contact in order to reschedule your booking. If you are unable to make the booking time, but your remaining players are available, we can continue to run the booking for all participants able to attend. As the game link is available for 24 hours after the game time begins you can request the game link to play it on your own time later in the day, just be aware that in doing so you will have no game guide assistance beyond the original booked time slot.

In order to run our games, you will need to be playing from a PC or laptop; our game will not function properly on tablet devices or phones.  A mouse is also highly suggested for ease of use. Your system should be capable of running Zoom and our website at the same time. In addition, at least a microphone of some sort for your system is suggested in order to make communicating through Zoom easier.

Yes you can! We have actually run games with participants all over the world! All participants will just need to connect to the Zoom call. If you are playing with international friends just remember to keep everyone’s time zones in mind.

As mentioned earlier Zoom is our default communication method for our calls. You should expect an email to arrive within 48 hours of booking that has all of the details for your Zoom experience. At this time we only support using Zoom. If you wish to use other communication software, UEG staff will be unable to support setting up your conferencing software and may have limited accessibility in running or directing your game.

Though we appreciate the sentiment, at this time UEG is unable to receive direct tips from guests to deliver to staff members. However, we do reward our staff for being mentioned in reviews, so feel free to leave us a review with your game guide mentioned and we will make sure to reward them with a tip!

A player is any person accessing our game link or participating in the Zoom call. If you have five people sitting at one PC playing and observing the game, then you have five players. If you have five people playing from five PCs, it is still five players. If you have a small child (under the age of seven) who must be kept near to be supervised we will not count this child as a player. If the number of players exceeds the number of players in your purchased bracket, UEG reserves the right to apply an additional charge based on the number of additional participants.

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